Damn.
My Blackwells experience today was even worse than usual. I'm feel like I can never go back. Not only did I have to go back to the till twice, and get told off for not telling them I'd already picked up Saiyuki 5 (I did tell them last week when I bought it but just got a blank look!), but we managed to knock over a display of really heavy books, and the really heavy books fell onto their Christmas tree, crushing it and sending silver baubles and boxed figurines all over the floor.
It was so bad it was funny. Sort of.